Offer

Agreement for Information and Technological Interaction When Making Individuals’ Transfers Without Opening an Account

Moscow city

13 October 2014

Limited Liability Company CLOUDPAYMENTS, hereinafter referred to as the “Processor”, represented by its General Director Dmitry Yurievich Spiridonov, acting pursuant to the Articles of Association, offers to enter into an agreement for information and technological interaction when using Cloudpayments system (the “Agreement”) under the terms and conditions set out below.

In accordance with Article 428 of the Civil Code of the RF this Agreement has a status of an adhesion contract directed to legally capable businesses.

Definitions adopted in this Agreement

“Bank” shall mean Joint Stock Company Alfa-Bank (location: 27, Kalanchevskaya str., 107078 Moscow. General License for Banking Transactions No. 1326), or, at the Processor’s discretion, Joint Stock Company Tinkoff Bank (location: 10, bldg. 1, 1st Volokalamsky proezd, 123060 Moscow. License of the Central Bank of the Russian Federation No. 2673, or, at the Processor’s discretion, Public Joint Stock Company B&N BANK (location: 33, bldg. 1, Kotelnicheskaya embankment, 115172 Moscow, Russian Federation. General License of the Bank of Russia for Banking Transactions No. 323 dated 18 November 2016).

“Bank Card”, “Payment Card” (“Card”) shall mean a tool of non-cash settlements which is an electronic payment facility intended for transactions by the Card Holder with monetary funds held by the issuer according to the agreement concluded between the Issuer and the Card Holder.

“Card Holder” shall mean an individual, as well as one authorized by a legal entity which uses the Card for making operations with monetary funds held by the Issuer according to the legislation of the Russian Federation and the agreement with the Issuer.

“Acquiring Agreement” shall mean an agreement concluded between the Bank and the Processor, acting in favour of the Client, for making settlements by the Bank for the Payment Transactions performed by individuals in order to pay for the goods (works, services) of the Client using the Cards.

“Services” shall mean the Processor’s services for arrangement of information and technological exchange between the Client, the Bank, the Processor and the Card Holder, including, without limitation, collection, processing and transmission of information on individuals’ transfers without opening an account in favour of the Client.

“ITE Additional Services” shall mean the Processor’s services directly not stipulated in this Agreement, rendering of which is not included in the Processor’s obligations, ordered by the Client from the Processor in order to obtain additional advantages when receiving transfers from the Card Holders.

“International Payment Systems” (IPS) shall mean international payment systems VISA International, MasterCard Worldwide, national payment system MIR.

“Client” shall mean a legal entity (an individual entrepreneur) which concluded this Agreement with the Processor and intends to accept the Cards for payment for the goods provided, works performed, services rendered.

“Payment Transaction” shall mean provision of the Card Holder with the direction to make the transfer of monetary funds from the account opened with the Issuer (account of the Card), in favour of the Client prepared and given to the Issuer using the Card via the System.

“IPS Rules” shall mean a document (a set of documents), containing the terms and conditions of participation in a payment system, in transfer of monetary funds, rendering services of payment infrastructure and other terms and conditions defined by a payment system operator in accordance with the effective legislation;

“Site” shall mean the package of information, method of its provision and technical facilities, combined, generally, with one topic and/or purpose which gives an opportunity to a user connected to the Internet and having relevant hardware to get an access to this information.

“System” shall mean CloudPayments software and hardware package that ensures rendering of the Processor’s services in accordance with Clause 1.1 of this Agreement.

“Remuneration Rate” shall mean total interest withheld from each transaction in favour of the Processor specified in Annex No. 1.

“Issuer” shall mean a credit institution that performs emission (issuing) of the Bank Cards.

1. Subject Matter of the Agreement

1.1. The Processor shall render the Services to the Client for remuneration, including services for collection, processing and transmission of information on individuals’ transfers without opening an account in favour of the Client (the “Transfers”).

1.2. Under this Agreement the Processor in the name of the Client shall conclude and perform on its own behalf, but for the Client’s account an agreement to be concluded between the Operator Bank for transfer of monetary funds (the “Bank”) and the Processor, acting for the benefit of the Client, on making settlements by the Bank using bank cards (the “Acquiring Agreement”) according to form and under terms and conditions defined by the Bank, as well as render the services in the field of providing information and technological interaction between the Client and the Bank when making settlements for transactions performed using bank cards, and the Client shall pay remuneration stipulated by the Agreement.

1.3. Under the Acquiring Agreement the Processor acquires rights and becomes liable, though the Client’s data has been specified in such agreement as well, or the Client has entered into direct relationship with the Bank for the performance of specified agreement.

1.4. The obligations of individuals against the Client, in pursuance of which transfers are made, arise in the manner and on the grounds set forth by the law and (or) an agreement of an individual with the Client. Relationships, out of which the specified circumstances arise, are not included in the scope of this Agreement and do not create any obligations for the Processor.

1.5. The Client may order and the Processor may perform the ITE Additional Services as agreed by the Parties. The ITE Additional Services may be ordered by the Client and agreed with the Processor in the email, and paid for on grounds of the Processor’s account.

2. Interaction Procedure When Concluding an Agreement

2.1. This Agreement is concluded in the form of an adhesion contract (Art. 428 of the Civil Code of the RF).

2.2. The acceptance of terms and conditions of the Agreement means a full acceptance without modification of all terms and conditions of the Agreement without any withdrawals and/or restrictions and equal to the conclusion of a bilateral written Agreement (Art. 434 of the Civil Code of the RF).

2.3. The performance procedure of this Agreement is solely governed by the provisions of the Civil Code of the RF on the adhesion contract (Art. 428 of the Civil Code of the RF), on fee-based services (Arts. 779-783 of the Civil Code of the RF).

2.4. The Client shall make acceptance of this Agreement after familiarization with it, by carrying out the following implicative actions:

2.4.1. Filling out and submitting a questionnaire according to the form of Annex No. 1 to this Agreement. The questionnaire shall contain correct data required for arrangement of information and technological interaction of the Parties, as well as the Processor’s Remuneration agreed during the preliminary negotiations. The questionnaire is signed and sent in the original to the Processor’s location address, and sent in the scanned (electronic) copy, having the signature and seal by e-mail: sales@cloudpayments.ru

2.4.2. Transfer of the sum at the Processor’s address equal to one thousand five hundred (1,500) roubles 00 kopecks, which is a payment for services of verification and access to the System of Information and Technological Interaction Cloudpayments (the “System”), specifying the payment purpose — “Verification Payment” (the “Verification Payment”).

2.4.3. The Verification Payment specified in Sub-clause 2.4.2 shall be made from the same bank account and details which are set out in the Questionnaire (of Annex No. 1) and to which the Client shall assign to send the sums of transfers subject to remittance to the Client.

2.4.4. Filling out and sending the original of this questionnaire to the Processor’s location address according to Sub-clause 2.4.1 and transfer of the payment for the service of access to the System to the Processor pursuant to Sub-clause 2.4.2 is considered as a full acceptance without modification of this Agreement by the Client.

2.5. In the event of payment condition breach specified in Sub-clause 2.4.3 of the Agreement, the Verification Payment is not subject to return. Making the Verification Payment with violation of terms and conditions specified in Sub-clause 2.4.3 is not considered as an acceptance of this Agreement and requires the payment in accordance with the provision set out in Sub-clause 2.4.3 of the Agreement.

2.6. Rights and obligations of the Parties under the Agreement arise from the moment the Agreement is concluded. The Agreement is acknowledged concluded from the time the payment for the service of access to the System is credited to the Processor’s payment account.

2.7. The Client shall give correct information when registering in the System.

2.8. The acceptance period of terms and conditions of the Agreement is not limited.

2.9. The Agreement is considered concluded and shall become effective from the date of acceptance to be determined with the moment of carrying out by the Client legal and practical steps set out above.

3. Rights and Obligations of the Parties

3.1. The Processor undertakes:

3.1.1. To connect the Client to the software and hardware package of the Processor for rendering information and technological services to the Client, including for collection, processing and transmission of information on transfers in favour of the Client.

3.1.2. To send a notification to the Client of the individual’s transfer in real time.

3.1.3. To provide the Client with the Certificate of Services Rendered within the time limit and pursuant to the procedure according to Section 4 of this Agreement.

3.1.4. To notify the Client in writing within three business days from the date of the relevant event occurrence, if its location and/or bank details are changed.

3.2. The Processor is entitled to:

3.2.1. To suspend the information and technological service of the Client:

  • in the case of circumstances that are beyond the control of the Parties and which, in the Processor’s opinion, may cause significant losses to the Processor — for the duration of such circumstances;
  • in the case of breach by the Client of any its obligation stipulated by this Agreement;
  • in the case of notification receipt in relation to the Client from the Bank of terminating request procedures and/or failure to receive by the Processor of the Bank’s permission to conduct transactions using bank cards for the purpose of payment of the Client’s goods or services by individuals;
  • in case if the Processor receives a notification in relation to the Client from the Bank on information at the Bank’s disposal with respect to conducting transactions on the Client’s site by not card holders using them and/or participation in fraudulent or other unlawful activities;
  • in case if the Processor receives a notification in relation to the Client from the Bank on provision the Bank with unreliable information under terms of the Agreement;
  • in case if the Processor receives a notification in relation to the Client from the Bank on information at the Bank’s disposal with respect to the offer to buyers of goods (works, services) not corresponding to the list specified in the Client’s Questionnaire for conclusion of the Internet Acquiring Agreement;
  • making amendments to the domain name of the Client of services without a prior notification of the Processor;
  • non-compliance of the Client’s Site with the requirements established by Annex No. 1 to the Agreement;
  • in case if the Processor receives a notification in relation to the Client from the Bank on information at the Bank’s disposal regarding the Client’s activities that may cause the Bank’s loss of goodwill;
  • in case if the Processor receives a notification in relation to the Client from the Bank on necessity to pay fines of international payment systems imposed on the Bank due to the Client’s fault;
  • in case if there are more than three negative reviews concerning the Client on public resources for any month of the Agreement validity (for example, Yandex.Market)

Regarding suspension of the information and technological service the Processor shall send to the Client a notification by e-mail on or prior to the date of such suspension and/or notify a responsible employee by phone given by the Client in the Questionnaire, specifying the reason and suspension period.

3.2.2. To demand information from the Client on the Client’s obligations, if necessity of such information is caused by compliance with legislative requirements, including laws on combating legalization and financing of terrorism. Among others, information may be requested:

  • on methods of goods delivery to buyers;
  • on goods origin sources;
  • on the availability of the Client’s certificates for the provision of goods (works, services) on offer, certificates of conformity, hygienic and other certificates;
  • on copyrights for the offered goods (works, services).

3.2.3. To carry out the Client’s audit in order to reveal transactions made not by card holders and/or provision of goods (works, services) to individuals by the Client not agreed with the Processor.

3.2.4. To demand from the Client information and documents on transactions with cards (registers, buyers receipts for goods (works, services) and other documents that justify performance of transaction). The specified information and documents must be presented by the Client to the Processor within three (3) days from the date of sending the request by e-mail to the contact e-mail address indicated in Annex No. 1.

3.2.5. Not to present Certificate of Services Rendered to the Client in case if during the reporting period the Processor did not execute any direction for transfer performance.

3.2.6. To publish on the official site the information on the Client, trademark of the Client or third parties, other Client’s (third parties) means of identification provided as such by the Client on its Site www.cloudpayments.ru.

3.2.7. To set the user charge at its own discretion in the following cases:

  • when concluding the Agreement, if the Processor has grounds to assume that the volume of turnover in monetary terms within a calendar month, declared by the Client when concluding the Agreement, will not correspond to the actual one;
  • in case if the volume of turnover in monetary terms within a calendar month, declared by the Client when concluding the Agreement, does not correspond to the actual one;
  • if during a calendar month the transfers were not being performed to the Client’s address and/or the Client’s indebtedness to the Processor for transfers performed within the calendar month appeared due to the Bank charging the Processor with the withholding amounts in the form of fines for transactions performed in violation of terms and conditions of this Agreement, applicable legislation and the IPS rules for transactions.

The Parties agreed that the user charge for the Services accrued and paid by advance payment shall be taken into account by the Parties by the date of advance payment.

3.3. The Client undertakes:

3.3.1. To pay remuneration to the Processor in the amount and pursuant to the procedure in accordance with Section 4 of this Agreement, and also pay the amounts specified in the Processor’s requirements provided in Section 5 of this Agreement.

3.3.2. To publish information on the information and technological interaction with the Processor on its Internet site specified in Annex No. 1.

3.3.3. To recognize obligations of individuals to the Client for payments performed after the Processor sends the Client a payment notification in accordance with Sub-clause 3.1.2 of this Agreement.

3.3.4. Not to charge individuals with remuneration and not to charge them with any additional expenses in connection with performance of their transfers using services of the Processor.

3.3.5. To resolve claims of individuals on refund of received transfers sums independently.

3.3.6. To notify the Processor in writing within three days of any events that may affect performance of this Agreement, including amendments in its name, location, actual address, bank details, site address, list of goods, works and services sold.

3.3.7. To agree with the Processor the disclosure of any information on the cooperation of the Parties in advance, regardless of the form and method of disclosure.

3.3.8. To provide the Processor with means of identification of the third parties for their publication by the Processor in accordance with Sub-clause 3.2.6. of this Agreement only if there is a duly written consent for such publication of the person concerned.

3.3.9. Within a period not exceeding two business days, to provide the Processor with a report on transactions that caused suspicion in making transactions not by a card holder and/or providing goods (works, services) by the Client not agreed with the Processor.

3.3.10. To keep trade secret of card holders that have become known to the Client as a result of fulfillment of the Agreement terms and conditions.

3.3.11. Immediately, by sending a scanned document, with subsequent submitting documents in writing to the Processor, to inform the Processor of any amendments related to the payment details, nature of the works, services rendered and goods sold, changes of other documents and information on the Client provided to the Processor previously.

3.3.12. In the absence of changes in constituent and other documents of the Client, to confirm relevance and validity of information provided to the Processor previously on the Client in writing signed by the Client’s manager, at least once a year, upon the Processor’s request.

4. The Processor’s Remuneration and Settlement Procedure

4.1. The Processor’s remuneration consists of the user charge, monthly commission for services rendered (the Processor’s remuneration for a period equal to a calendar month), as well as fees for the ITE Additional Services. When calculating the commission, a minimum fixed commission for each Payment Transaction performed in the amount of 3.9 roubles is taken into account. In case if the Payment Transaction was refused for any reason, the minimum fixed commission for each refused Payment Transaction shall be 50 kopecks.

4.1.1. The user charge may be established by the Processor in accordance with Sub-clause 3.2.7 of the Agreement, accrued as of the beginning of a calendar month it was established, and constitutes nine hundred roubles a month. The accrued user charge shall be paid for a period of six or twelve months in accordance with an invoice issued by the Processor. In addition, the Parties may establish another amount and procedure for transferring the user charge, by concluding an additional agreement to this Agreement.

4.1.2. The Processor’s remuneration amount for a period equal to a calendar month is calculated on the basis of the Certificate of Services Rendered in the sum agreed with the Processor and specified in Annex No. 1 — the Client’s Questionnaire. The Processor’s remuneration is withheld by the Bank from the amount of transfers subject to remittance to the Client, and transferred to the Processor.

4.1.3 The Processor’s remuneration amount for the ITE Additional Services is agreed by the Parties when the Client orders the ITE Additional Services and is paid based on an invoice issued by the Processor.

4.2. Sums of transfers subject to remittance to the Client shall be transferred to the Client by the Bank within three business days from the date of the Payment Transaction less all withholdings that the Bank is entitled to perform under this Agreement (including the Processor’s commissions, fines, payment cancellation/refunds).

4.4. The Client appoints the Processor to specify in the Acquiring Agreement that:

4.4.1. The Bank has the right to withhold monetary funds from the transfers subject to remittance to the Client:

  • for transactions performed in violation of the terms and conditions of this Agreement, applicable legislation and the IPS rules;
  • for transactions declared by issuing banks as performed not by a card holder (an individual, including a duly authorized legal entity, using a bank card to make transactions with monetary funds);

The Parties agree that sufficient evidence that the transaction was made not by a card holder is applications of the issuing banks received by the Bank in electronic form or using facsimile communication and/or confirmation of the International Payment Systems received by the Bank and given to the Processor in electronic form or through facsimile communication.

In case if the Bank recovers from the Processor the amount of withholdings in the form of fines for transactions performed in violation of the terms and conditions of this Agreement, applicable legislation and the IPS rules for transactions declared by issuing banks as performed not by a card holder, the Client, within three business days from the receipt of the Processor’s request shall refund to the latter the amount of withholdings paid to the Bank.

4.4.2. The Bank is entitled to suspend transfers for a period up to 180 days, subject to remittance to the Client:

  • in case if the Processor receives a notification in relation to the Client from the Bank on provision the Bank with unreliable information under terms of the Agreement;
  • in case if the Processor receives a notification in relation to the Client from the Bank on information at the Bank’s disposal with respect to the offer to buyers of goods (works, services) not corresponding to the list specified in the Client’s Questionnaire for conclusion of the Internet Acquiring Agreement;
  • making amendments to the domain name of the Client of services without a prior notification of the Processor;
  • non-compliance of the Client’s Site with the requirements established by Annex No. 1 to the Agreement;
  • in case if the Processor receives a notification in relation to the Client from the Bank on information at the Bank’s disposal regarding the Client’s activities that may cause the Bank’s loss of goodwill;
  • in case if the Processor receives a notification in relation to the Client from the Bank on necessity to pay fines of international payment systems imposed on the Bank due to the Client’s fault;
  • in case if there are more than three negative reviews concerning the Client on public resources for any month of the Agreement validity (for example, Yandex.Market)

4.5. Not later than on the fifteenth day of the month following a reporting month, the Processor shall send the Certificate of Services Rendered to the Client in accordance with a form of Annex No. 2 to this Agreement by e-mail to the e-mail address specified by the Client in Annex No.1. In case if during the reporting period the Processor did not execute any direction from an individual on making the transfer in favour of the Client, the Processor is entitled not to provide the Client with the Certificate of Services Rendered.

4.6. If within three calendar days from the receipt date of the Certificate of Services Rendered, the Client did not send its objections to the Processor, the relevant services of the Processor are considered performed in full and in a proper way. The Processor will provide the original Certificate in case of receipt of the original Certificate on paper from the Client, signed by the Client. If the Client’s objections regarding the Certificate of Services Rendered are received, if the Client’s objections to the amounts contained in the Certificate of Services Rendered are recognized as grounded, the Parties, within a period not later than three business days from the receipt date by the Processor of the Client’s objections, shall draw up a Certificate on Data Discrepancy and take into account the amounts contained in it in the Certificate of Services Rendered for the next reporting period.

4.7. In case if the Client receives the signed Certificate of Services Rendered on paper, within three business days from the moment of receiving the Certificate from the Processor, the Client is obliged to send to the Processor one copy of the signed Certificate of Services Rendered.

5. Financial terms and conditions

5.1. When a card holder returns goods paid with the card (refusal from the work, service), upon cancellation of the Payment Transaction, the Client shall execute documents in accordance with the following procedure:

5.1.1 Refusal of an individual, a user of the Client’s Site, the card holder from the service, work/return of goods occurs at initiative of the specified individual in accordance with applicable law.

5.1.2 After receiving the request from the card holder to return the paid funds to the card account in accordance with effective legislation of the Russian Federation, as well as pursuant to the user agreement terms between the Client and an individual, the Client shall:

5.1.2.1. Check availability of the transaction for payment of goods (works, services) by its database (an automated system of payments for goods (work, services) of the Client), and also confirm possibility of its cancellation;

5.1.2.2. In case of a successful check and confirmation of possibility to cancel the transaction for payment of goods (works, services), generate the data for refund transaction and transfer it to the Processor’s System, together with the number and amount of the original transaction and other data;

5.1.2.3. The Processor’s System from the moment it receives data from the Client verifies correctness of the data format for refund transaction, and, if the received request complies with the established standards, the request from the Processor’s System is given to the Issuing Banks;

5.1.2.4. After receiving confirmation of the positive result of the refund transaction from the Issuing Bank, the Client completes the refund procedure. In case if the confirmation is not received within three (3) business days, the Client initiates a written request to the Processor. The Client appoints the Processor to specify in the Acquiring Agreement that the amount of refund/cancellation is recovered by the Bank from the amount of subsequent transfers to the Client. At the same time, the amount of the Processor’s Remuneration on refund transactions and the amount of the Bank’s commission withheld by the Bank previously is not refundable. In case if the amount of the subsequent transfer to the Client within three business days from the receipt moment of the Processor’s (Bank’s) request to recover the cancellation/refund amount does not reach the amount of refund/cancellation to the card holder, the Client appoints the Processor to ensure in the Acquiring Agreement the presence of direction to the Bank to withhold amounts of refund/cancellation without additional directions (acceptance) of the Client from the amounts subject to remittance to the Client. In the event of absence/insufficiency of monetary funds for withholding the refund/cancel amount, the Client is obliged to transfer to the Processor’s account the refund/cancel amount increased by six percent (6%) aimed at compensation of damage caused by recovery of the refund/cancel amount from the Processor. Such transfer shall be made within three (3) business days from the date of submitting a relevant request by the Processor.

5.2. The Client shall confirm that the Client’s assignments established by Clauses 4.4 and 5.1 of this Agreement are acceptance of the Bank’s requirements by the Client for debiting monetary funds from the amounts subject to transfer to the Client in accordance with this Agreement (pre-determined acceptance).

6. Liability of the Parties and Disputes Resolution Procedure

6.1. The Processor shall not be held liable to individuals for fulfillment by the Client of its obligations to them.

6.2. The Client shall independently resolve any disputes with individuals arising in the event of a discrepancy between the amount of the transfer made by the Processor and the tariffs (schedule of prices) of the Client.

6.3. If the court decision on recovering monetary funds from the Processor in favour of the third party on the grounds of unlawful (in the absence of a written consent of the relevant party provided for in Sub-clause 3.3.8 of this Agreement) use by the Processor of the means of identification of this party, provided by the Customer as such, comes into force, the Client undertakes, subject to the performance by the Processor of the actions provided for by the second paragraph of this Clause, within ten business days from the date of receipt of the relevant claim with the attachment of a copy of the court decision in force, to reimburse the Processor’s losses incurred by a breach of its obligation under Sub-clause 3.3.8 of this Agreement in the full amount, recovered from the Processor in favour of the third party under a relevant judicial act, including the amount of judicial expenses recovered from the Processor.

In case the third party enters a lawsuit against the Processor on the ground specified in paragraph one of this Clause, the Processor undertakes to notify the Client on initiation of proceeding with respect to this lawsuit and file a motion on joining the Client to the corresponding case as the third party in the preliminary court hearing of first instance.

6.4. If the Client violates the time limit of monetary funds transfer established by Sub-clause

5.1.2.4. of the Agreement, the Client shall pay to the Processor a penalty amounting to zero point two percent (0.2%) from the sum subject to transfer for each day of delay.

6.5. The Processor shall not be held liable for any losses incurred by the Client in connection with termination of the procedures for requesting and receiving by the Processor of the Bank’s permission to conduct transactions using bank cards for the purpose of payment of the Client’s goods or services by individuals.

6.6. Any dispute and controversy of the Parties arising out of or in connection with this Agreement, not resolved by way of negotiations between the Parties, shall be settled in the Moscow City Commercial Court with application of substantive and procedural law of the Russian Federation.

7. Confidentiality and Personal Data

7.1. The Parties undertake not to disclose information obtained during the performance of the Agreement, which is confidential for each Party (the “confidential information”). In the Agreement the “confidential information” shall mean non-public data, which disclosure may lead to losses and/or affect the goodwill of any Party, including:

  • information on the personal data of the Card Holders,
  • on the terms and conditions of this Agreement,
  • on the Processor’s rendered Services, transactions amounts,
  • on the number and sum of transfers, which information was given to the Client,
  • on statistics data based on comparison of the transfers sums, which information was given by the Processor,
  • as well as any other information obtained by the Parties in course of fulfillment of their obligations under this Agreement, except for the cases when the Party shall provide such information in accordance with the legislation of the RF.

7.2. The fact of entering into this Agreement shall not be considered by the Parties as confidential information.

7.3. While processing personal data the Parties undertake to comply with the requirements of the Federal Law of the Russian Federation No. 152-FZ “On Personal Data” dated 27 July 2006 in full, as well as the regulatory documents issued in its execution.

7.3.1. Each time, the purpose of processing of Personal Data obtained from the Client is performance of the Agreement. The terms of personal data storage are determined by the legislation of the Russian Federation.

7.3.2. The processing of personal data is understood by the Parties as their collection, recording, systematization, accumulation, storage, clarification (updating, modification), extraction, use, transmission, including cross-border (distribution, provision of access) of such personal data to the Processor’s affiliates or parties related to it, as well as to the Bank, anonymization, blocking, deletion, destruction of personal data, provided that confidentiality and safety of personal data is ensured during processing.

7.3.3. In accordance with the Federal Law of the Russian Federation No. 152-FZ “On Personal Data” dated 27 July 2006, as well as other regulations of the Russian Federation in the field of protection and processing of personal data with respect to all personal data which may be obtained from the Client by the Processor, the Client shall grant a consent to the Processor for processing via any means of any Client’s personal data provided by the Client personally or through the third parties when entering into this Agreement or within the period of its validity. The specified consent shall be in force within the period of this Agreement validity and may be withdrawn by the Client by unilateral refusal from performance of this Agreement.

7.3.4. Processing of personal data by the Client, including transmission of the Card Holders’ personal data to the Processor, required and sufficient for rendering services under this Agreement, shall be carried out upon the consent of the Card Holders (personal data subjects) for processing of their personal data. The Client shall confirm that it received the consent of the Card Holders (personal data subjects), whose personal data may be in the documents and information obtained by the Processor from the Client, for processing of the Card Holders’ personal data and transmission of the Card Holders’ personal data to the Processor, in form and substance in accordance with the personal data legislation of the Russian Federation. Furthermore, the Client undertakes to provide the Processor upon its request with a confirmation of consent of the Card Holders (personal data subjects), for processing of their personal data and transmission of the Card Holders’ (personal data subjects) personal data to the Processor.

7.3.5. The Client also shall grant its consent to transmission of its personal data, as well as the Card Holders’ (personal data subjects) personal data to the third parties subject to agreements duly concluded between the Processor and such third parties.

7.3.6. The Processor, in order to protect data of the Card Holders, undertakes to comply with all requirements of the Payment Card Industry Security Standard (PCI DSS) for the security of personal data of the Card Holders applicable to the obligations of the Processor under this Agreement.

7.3.6. The Client undertakes to reimburse to the Processor losses incurred as a result of the claims (demands) of the Card Holders in full, unless it proves that such claims (demands) were caused by the unlawful actions of such Card Holders.

7.3.7. The Client shall entitle the Processor to transmit the information contained in the Agreement to the Bank.

8. Validity Period and Termination of the Agreement

8.1. This Agreement shall be valid within twelve calendar months from the date of its conclusion.

8.2. The validity period of this Agreement is automatically extended for twelve calendar months in the event that neither Party notifies the other Party in writing in hard copy of its reluctance to extend the validity period of this Agreement not less than thirty calendar days before the expiry of its validity period (including the next one). Such notification shall not be considered by the Parties as unilateral refusal from performance of this Agreement. The validity period of this Agreement may be extended for an unlimited number of times in accordance with this Clause.

8.3. Each Party is entitled to unilaterally refuse from further performance of this Agreement. For this purpose it shall notify the other Party of its intent in writing not later than thirty (30) calendar days prior to the expected date of refusal from its performance. The notification shall be made in writing, in hard copy and contain the reason for termination of the Agreement.

8.4. With respect to the Client’s obligation specified in Clause 4.4. of this Agreement regarding reimbursement to the Processor of withholding amounts paid to the Bank, the relations of the Parties shall continue for 180 days from the date of termination of this Agreement.

8.5. The user charge paid by the Client in accordance with Sub-clauses 3.2.7 and 4.1.1 for the Services, as well as the Processor’s remuneration for the ITE Additional Services shall not be refunded by the Processor due to termination of this Agreement.

8.6. All other obligations of the Parties under this Agreement arisen prior to its termination shall remain in force until the Parties fulfill them in full.

9. Miscellaneous

9.1. All annexes to this Agreement are its integral parts.

Annexes at the time of the Agreement conclusion:

  • No. 1. Client’s Questionnaire;
  • No. 2. Certificate of Services Rendered Form;
  • No. 3. General Requirements to the Client’s Site.

9.2. In accordance with Part 1 of Art. 450 of the Civil Code of the Russian Federation, the Processor is entitled to amend the terms and conditions of the Agreement. At the same time, amendments made by the Processor to the Agreement become mandatory for the Parties in 7 (seven) calendar days from the publication date by the Processor of a new version of the Agreement on the System Site;

9.3. The Parties acknowledge that all notifications and correspondence are duly sent , in case if the mailing is performed in writing to the address specified in the Agreement. Along with this, the Parties recognize the following ways of notification under the Agreement as appropriate:

  • By publishing information on the System Site — for notifications of amendments in the text of the Agreement, Tariff Rates, other documents relating to a wide range of persons, as well as deviations in work patterns of the Processor and the System operation.
  • By publishing information by the Processor in the Personal Account of the Client — for notifications and news related to both a wide range of persons, and personally the Client.
  • By e-mail — for notifications sent by the Processor to the Client of events related to both a wide range of persons, and personally the Client.

9.4. Neither Party is entitled to transfer its rights and obligations under this Agreement to third parties without a written consent to it of the other party.

9.5. The Parties agree that persons responsible for performance of this Agreement, at the time of its conclusion, are:

ON BEHALF OF THE PROCESSOR

For general issues related to performance of the Agreement
General Director, Dmitry Yurievich Spiridonov Telephone:
+7 (495) 374-78-60

E-mail: info@cloudpayments.ru
For financial issues
Accounting Department E-mail: accounting@cloudpayments.ru
For technical issues
Support Team E-mail: support@cloudpayments.ru
Twitter: CloudPaymentsRU

CloudPayments LLC

Tax Identification Number (INN): 7708806062
Tax Registration Reason Code (KPP): 770801001
Primary State Registration Number (OGRN): 1147746077159
Legal address: 18, bldg. 22, Novoryazanskaya str., 107078 Moscow
Settlement account: No. 40702810701200003541
with AO “Alfa-Bank”, Moscow
Bank Identification Code (BIC): 044525593
Correspondent account: 30101810200000000593

General Director
/D. Yu. Spiridonov/